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Critères de recrutement des intervenants professionnels

Jeunesse, J’écoute estime que le meilleur moyen d’offrir aux jeunes l’information et le soutien de qualité qu’ils méritent et dont ils ont besoin, c’est de leur donner accès à des intervenants professionnels formés à cette fin.

Les intervenants de Jeunesse, J’écoute sont issus de milieux professionnels très divers, notamment le travail social, la psychologie, la sociologie et les services d’aide à la jeunesse.

Voici nos critères de recrutement:

  • Un diplôme de sciences sociales appliquées;
  • Au moins trois à cinq ans d’expérience dans le secteur des services sociaux;
  • D’excellentes aptitudes en communication et la capacité de tisser des liens de confiance durables avec des jeunes de cinq à vingt ans;
  • La capacité d’amener les clients à résoudre les problèmes qui les préoccupent sans porter de jugement;
  • La capacité d’analyser une multitude de situations, de prendre des décisions adaptées aux besoins de chaque client et d’offrir des services thérapeutiques pertinents;
  • De solides compétences en communication écrite;
  • La connaissance et la maîtrise d’applications informatiques, notamment d’un navigateur Web;
  • La maîtrise du français (selon le poste);
  • La souplesse voulue pour composer avec la diversité des quarts de travail.

Les facteurs suivants constituent aussi des avantages pour les candidats
à des postes d’intervenant :

  • L’engagement confirmé à contribuer à la santé et au bien-être des jeunes du Canada entier;
  • L’expérience des services de consultation en ligne ainsi que des principes et des techniques d’intervention d’urgence;
  • La connaissance des lois et des services qui influent directement sur la vie des jeunes Canadiens – les lois en matière d’éducation et d’enseignement, les lois visant à assurer le bien-être des enfants, la Loi sur les jeunes contrevenants, etc.
  • La connaissance théorique et pratique de la consultation.

 

Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead. Brenda called Kid’s Help Phone to vent about her parents. She said they were being unreasonable by not allowing her to meet a boy. The 15-year-old was considering sneaking out anyway. A few questions revealed that the boy was someone she’d “met” on the Internet – and that he’d first said he was 15, but was actually 29. The KHP counselor talked about Brenda’s natural curiosity, but also about possible dangers. It didn’t take long for Brenda to admit to having “funny feelings” about it. By the end of the call, she’d decided to try to find someone her own age, met the “old-fashioned” way. Mike told us he was traveling fast on the road to nowhere. He wanted to get off drugs and off the streets. The KHP counselor calmed Mike, assessed his needs, and found him a safe shelter. Years later, Mike called again. Now 20, he was back in school, with a steady job and a new life. He was calling to say thanks – not just for what KHP had done, but most of all for listening to him and believing in him. Mike says KHP helped him turn his life around. Today, he spends his spare time helping street youth. Ten-year-old Megan was being sexually and physically abused. Two nights earlier, she’d been placed in a foster home, but didn’t feel comfortable talking to her foster parents yet. With gentle prompting, Megan began to tell her story. Her feelings were agonizingly mixed. Despite everything, she missed her mom’s bedtime stories and the familiarity of home. It meant a lot to be able to talk about her feelings with someone she could trust. Together, Megan and KHP looked at what Megan could do to make things easier, like getting bedtime stories on tape. She was grateful to be reminded that her foster home would become more familiar each day, and that KHP would be there whenever she needed it in the days ahead.