Donor Frequently Asked Questions (FAQs)

Kids Help Phone is there to help the youth of your community – which is why we need your community to help us! It takes a village to raise a child, as they say, so it’s no surprise that community fundraising is such an important factor in our success. Our world-class services can’t be provided without your support, so if you’d like to get involved (and we hope you do!), here are some hints to help that happen.

 

Donor FAQs

Fundraising, donations, and tax receipts

 

I would like to make a donation to Kids Help Phone. How should I make out the cheque?

All donation cheques can be addressed to: Kids Help Phone.

If you have further questions about making a donation, please call 1-800-268-3062 and ask to speak to our Fundraising department.

 

I made a donation but have not received my tax receipt. Can you send it?

We apologize for any inconvenience and will be happy to look into this for you. Please call 1-800-268-3062 and ask to speak to our Fundraising department.

You can also submit your request by filling out our contact form.

 

What is your charitable registration number?

Our charitable registration number is #13000 5846 RR0001.

 

Do you sell or rent your mailing lists?

We do not sell or rent our mailing lists. To help find new supporters and to keep our fundraising programs as cost effective as possible, we sometimes trade a small segment of our direct mail donor list with other like-minded charities but only after a donor has had an opportunity to decline.

Donors may opt out of this arrangement at any time. We greatly value the trust of our donors, potential donors, volunteers, and all other stakeholders we communicate with. We are committed to protecting the privacy of their personal information. For more information, please see our privacy policy.

 

I am getting married/having a child’s birthday party/having another event, and we would like guests to make tribute donations to Kids Help Phone. How can I do that?

Thank you! Kids Help Phone’s Fundraising team will be happy to help you with this. Please call 1-800-268-3062 and ask to speak to our Fundraising department.

 

I work for a company that would like to make a donation to Kids Help Phone. Who can I contact about this donation?

To learn more about how your business can support Kids Help Phone, visit our corporate involvement page or contact us.

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