Sharon Wood, President & CEO

Sharon Wood is a non-profit and charitable sector leader with over twenty years’ experience in senior roles, both nationally and provincially.  Sharon is currently the President and CEO of Kids Help Phone, Canada’s ONLY national helpline for kids, where she has led significant developments in strategy, innovation, governance and partnerships.  Sharon was previously CEO of the Canadian Breast Cancer Foundation, Executive Director of Canadian Crossroads International, and Director of Organizational Development at the Ontario Trillium Foundation.

In September 2015, Sharon will begin teaching in the newly created Non-Profit Sector Leadership Program at the University of Toronto School of Continuing Studies, where she also participated as a member of the content development team to create the certificate program. Sharon is bilingual, holds a M.Ed in Adult Education from OISE/UT with a focus on workplace learning and change, as well as a Certificate in Non-Profit Management from Ryerson. Sharon serves on the Board of the Excellence in Literacy Foundation and is a member of the Imagine Canada Advisory Council.  She is a mentor with the Executive Roundtable, and is a past Board member of AFP Greater Toronto Chapter


Marilyn Brown, Vice President, Revenue Development

Marilyn Brown, CFRE, joined Kids Help Phone as Vice President, Revenue Development in May 2015. In her role, she is responsible for the strategic direction and leadership of fundraising activities related to major and annual gifts, events, corporate development and government funding.

Prior to joining Kids Help Phone, Marilyn was National Campaign Director for the Canadian Cancer Society where she lead and implemented an innovative and transformational fundraising campaign that created new donor funding opportunities for strategic investment in high-impact research and support programs.

Marilyn was also Vice-President Campaign at Mount Sinai Hospital Foundation where she managed the major gifts fundraising team and created donor opportunities and a prospect strategy in support of the Hospital’s capital redevelopment program and research institute.

She began her career in fundraising at the University of Toronto, where she went up through the ranks from Alumni Development Officer to Executive Director, Development and Alumni Relations at her alma mater, the Faculty of Music, as part of the University’s first billion dollar campaign.


Ted Kaiser, Vice President, Innovation and Technology

Ted has a unique range of knowledge and skills that combines his diverse background in the fields of engineering, technology, counselling, contact centre operations, service delivery, and innovation.

He began his career as engineer but soon made a change to the field of social services. After achieving his Bachelor of Social Work, he started his career at Kids Help Phone as a counsellor in 1990. In 1998, Ted became Kids Help Phone’s Vice President, Information Technology, guiding the organization through a process of harnessing technology to better serve kids and drive operational success. Building on this track record of innovation and service growth, Ted became Vice President, Innovation and Technology in 2013.

Ted attended Royal Military College for Engineering, Ryerson University for Social Work and the University of Toronto for Innovation and Business Studies. He received a Queen’s Diamond Jubilee Medal in 2013. When not working,Ted enjoys spending time with his wife and two sons (immensely), pursuing his creative passion with digital photography and keeping fit by running with his iPhone and Nike+.


Susan Morris, Vice President, Finance and Administration

Susan Morris joined Kids Help Phone as head of Finance & Administration in July, 1997. Prior to this she ran her own accounting practice specializing in non-audit reviews, special projects and individual tax returns. She has a B.Sc. from the University of Toronto and qualified as a Chartered Accountant in December 1987. While at Deloitte & Touche, she specialized in small business and not-for-profit.

An active volunteer, Susan served on the Board of Directors of the Jean Tweed Treatment Centre for nine years, participated in volunteer tax clinics, served as an active school volunteer throughout her children’s elementary and secondary school years, and remains a committed Kids Help Phone volunteer. She enjoys gardening, long walks and, travelling. Susan lives in Toronto with her husband and two children. In her spare time she studies piano.


Alisa Simon, Vice President, Counselling Services & Programs

As Vice-President of Counselling Services and Programs at Kids Help Phone, Alisa Simon heads the organization’s evaluation and knowledge mobilization work, and is also responsible for its organization-wide counselling. With more than 100 professional counselling staff working under her direction across two counselling centres serving young people across Canada, Alisa’s portfolio also includes the development and management of Kids Help Phone’s many clinical offerings for young people. These include technological innovations such as Kids Help Phone’s Live Chat service, the Always There app, four award-winning youth websites, and the organization’s community resource database of 40,000 local programs and services nationwide serving young people. Alisa often speaks on behalf of Kids Help Phone at national and international conferences, representing Kids Help Phone with organizations such as Child Helpline International and the National Alliance for Children and Youth, where she currently serves on the board of directors.

Prior to joining Kids Help Phone in 2011, Alisa held leadership positions in the fields of health and child/family development at several non-profit organizations. These include time spent serving as Health Policy Director at Public Citizens for Children and Youth (where she managed two helplines assisting children and families), Health Care Director at Citizens for Consumer Justice and Acting Director of Policy and Communications with the Association of Ontario Midwives. Alisa holds a Masters of Public Health degree from the University of North Carolina.